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Monthly Archives: January 2016

  • Jaguar Owner 'Converted' To Arnott's Quality Aftermarket Parts and Service

    Jaguar Owner ‘Converted’

    To Arnott’s Quality Aftermarket Parts and Service

     

    “The entire Coil Conversion process took me about 1 hour a corner.

    The hardest part of the install was getting the back seat out!”

     

    “Arnott’s Coil Conversion kit relieved me of the anxiety

    of dealing with a succession of air suspension failures. I really want to thank Arnott

    for providing quality aftermarket parts for owners of specialty vehicles …

    … it’s really nice to know they’re out there.”

    -- Jim Wilkins, Prescott, AZ

    Customer: James Wilkins

    Location: Prescott, Arizona

    Occupation: Majority Owner and Managing Member, Centillion Industries LLC

    Automobile: 2005 Jaguar XJ8L (X350 Chassis)

    Arnott Aftermarket Part: C-2290 Coil Conversion Kit for Jaguar XJ Series

     

    The Car and Driver

    James (Jim) Wilkins is a corporate executive and auto enthusiast from Prescott, Arizona. Wilkins is Majority Owner and Managing Member of Centillion Industries LLC, also based in Prescott. Centillion specializes in ‘Global Manufacturing Solutions.’

    Wilkins became acquainted with Arnott Air Suspension Products when he became disenchanted with the reliability of the Original Equipment air suspension components on his 2005 Jaguar XJ8L.

    “I didn’t enjoy driving because I was constantly worrying about the potential of failing air suspension parts,” said Wilkins.

     

    The Challenge

    “I’m not a hardcore auto mechanic,” said Wilkins. “I worked on cars as a youth, but in recent years I pretty much have left auto maintenance and repair to the professionals. But after purchasing a 2005 Jaguar XJ8L, and finding out the nearest Jaguar dealer was 100 miles away in Phoenix, I decided to personally address my concerns about the car’s air shocks leaking down in cold weather.

    “The system was working properly, but at 150,000 miles and 10 years old, plus the ‘low suspension’ warning lights coming on regularly, I felt the air suspension was on the verge of a major breakdown. Between the air suspension, the compressor, and the drier, I just didn’t want to deal with a succession of failures.”

    Search for a Solution

    Wilkins said he started researching the Internet and Internet-based forums for applicable aftermarket air suspension products and found Arnott was mentioned the most often, and more often than not, the comments were positive.

    “Most of the people on the forums I went to are Jag or driving enthusiasts, so I gave their reviews and commentary quite a bit of weight,” said Wilkins. “I liked the OE Jaguar CATS system but in addition to my distance from the dealer, OE pricing was quite high and I would still be left with the potential of future costly repairs.”

    Wilkins decided a ‘coilover,’ or Coil Spring Conversion Kit, was a good choice and would eliminate air suspension concerns for good.

    Discoveries

    “I found that Arnott offered what seemed to be a quality, affordable Coil Conversion Kit,” said Wilkins. “What I also discovered was that Arnott offered pre-sales support.”

    Working with Arnott: The Purchase

    During a toll-free telephone conversation with one of Arnott’s knowledgeable and courteous Technical Support representatives, Wilkins was able to discuss the way the Conversion Kit in general was designed to perform, plus he learned about the specifics of its design, construction, and intended ride quality.

    “I was told Arnott carefully engineered the coil springs for performance and ride height, and that users especially liked it for its K Factor.”

    Failure Light Shines On The Competition

    Wilkins continued his research by calling at least one of Arnott’s competitors in the aftermarket air suspension products marketplace, and was told: “go online … it’s all there.”

    “The online information I was told to access was sketchy and incomplete,” said Wilkins. “So the pre-sales support from Arnott was a big factor in my purchase decision. After that, there was no question.”

     

    Working with Arnott: The Install

    “At Centillion, we have a lot of warehouse space, so I brought the Jaguar in to work one day and took advantage of the facility,” Wilkins said. “Beyond that, I was very pleased to see Arnott made an Installation Video available. It was thorough and professional.

    “The entire Coil Conversion process took me about 1 hour a corner. The conversion went just the way it showed on the video. The hardest part of the install was getting the back seat out!”

     

    How The Suspension Met The Road

    “I was very pleased with the handling … I felt it was improved,” said Wilkins. “I also really appreciated the car’s ride height. For example, I have a steep driveway, and before I did the conversion I had to be careful of where and how I parked or I would bottom out. I no longer had that worry.

    “In addition, not long after the conversion, I packed up the Jaguar with my sister and brother-in-law in the back seat, and a load of luggage in the trunk for an overnight trip … and the car was fine! There were no leveling concerns … it was NOT nose-high. The Coil Conversion handled the weight perfectly.”

    Wilkins said the entire Arnott process made him a believer in the company and its products.

    “Arnott’s Coil Conversion kit relieved me of the anxiety of dealing with a succession of air suspension failures. I really want to thank Arnott for providing quality aftermarket parts for owners of specialty vehicles … it’s really nice to know they’re out there.”

    --

    For more information about Arnott Air Suspension Products, visit www.arnottindustries.com … or call Arnott toll-free at 800 251-8993. You can also email Arnott: [email protected].

    --

  • New Air Suspension Struts for Jaguar XJ Series Put Smile On Face of Do-It-Yourselfer

    Arnott’s New Air Suspension Struts for Jaguar XJ Series Put Smile On Face of ‘Fair Wrench’ Do-It-Yourselfer

     

    “The Installation Video and Install Manual made the install straightforward and easy. When I finished, there were no dashboard warning lights on, and that made me a happy camper.

     

    “But when I took the car out for a test drive, that’s when I really had a smile on my face … it felt like new again.”

     

    -- Ross Kuhns, Columbus, Ohio

    Customer: Ross Kuhns Location: Columbus, Ohio Occupation:Commercial Real Estate Developer Automobile: 2005 Jaguar XJ8 VDP (X350 Chassis) Arnott Aftermarket Parts: AS-2710 (Front) & AS-2711 (Rear) Jaguar XJ Series Air Struts

    The Car and Driver

    Ross Kuhns is a commercial real estate developer from Columbus, Ohio. Based on a background racing and working on cars, Kuhns said he qualifies to be called a ‘fair wrench.’

    Because his current line of work often finds him on the road, he wanted a comfortable car, so he jumped at a chance to buy a well-maintained 2005 Jaguar XJ8 VDP from a Florida resident.

    The Challenge

    “Every scheduled maintenance interval was checked off, all the necessary work that should have been done was documented,” said Kuhns. “The only thing in need of attention was the air suspension. The car looked like a low-rider because the front was down.”

    Search for a Solution

    Kuhns said he first inquired about replacing the Jaguar’s air suspension with OE Jaguar parts at a dealer.

    “I got a real case of sticker shock,” Kuhns said. “I was quoted from $4-5K for the parts, NOT including labor, to replace it all. Being the frugal-minded person that I am, I started searching for an alternative by asking for help and reviewing comments on a web-based Jaguar forum.”

    Discoveries

    On the Jaguar forum, Kuhns said he came across Arnott and, “after creating what one might call a technical research super-thread,” he found Arnott had a good reputation.

    “I also learned that many Jaguar dealers have used Arnott’s remanufactured air suspension products,” said Kuhns. “I was convinced Arnott was the way to go.”

    The only question left for Kuhns was whether to purchase Arnott’s popular Coil Conversion Kit or go with new, not remanufactured, Arnott-designed front and rear Air Struts … Arnott Parts AS-2710 (Front) and AS-2711 (Rear).

    While Arnott built its business and reputation by offering quality, affordable remanufactured air suspension products since father and son founded the company in a South Florida garage in 1989, the Merritt Island-based company has invested significant time and money into new products research and development.

    In 2015, Arnott Air Suspension Products christened a new Engineering/Research and Development center dedicated to developing and producing air suspension products worthy of the company slogan: 'Engineered to Ride, Built to Last.' The 68,000-square-foot building – which includes a significantly larger garage with additional lifts, state-of-the-art test equipment, and additional engineering offices – increases the company's expansive campus to almost 300,000 square feet on more than 21 acres.

    “I was impressed with the new products and also, because my back is an issue, I decided to go with the smooth alternative … new air suspension all-around,” said Kuhns. Working with Arnott: The Purchase

    Before clicking the ‘Buy Now’ button, Kuhns watched Arnott’s product Installation Video and also contacted Arnott to ask questions and receive answers in the continuation of Kuhns’ self-titled ‘technical research super-thread.’

    “Being somewhat of a tech myself, when I saw the video I thought the installation didn’t look too hard,” said Kuhns. “But I still went back to the Jaguar forum, pored over the reviews once again, and contacted Arnott’s forum representative, who was very helpful. I was pleased to find he is a real person, and knew quite a lot. What was even more impressive is that what he didn’t have an answer to right away, he promised to find out … and get back to me … which he did. My experience in business is that less than half the time that actually occurs.”

    Being convinced, Kuhns purchased the new Jaguar air struts, the parts shipped quickly, and the rest could be considered a happy recap.

    Working with Arnott: The Install

    “Pretty much everything went as expected,” said Kuhns. “I had a question about how the airline connected to the air strut tops, and Arnott’s toll-free Tech Support helped me with that quickly.

    “The Installation Video and hard copy Install Manual made the install straightforward and easy. When I finished, there were no dashboard warning lights on, and that made me a happy camper.”

    Kuhns said it took him about 2 hours a corner to install the air struts, but added “it might have gone a little quicker had I not had my 3-year-old son nearby who wanted to help.”

    How The Air Suspension Met The Road

    Kuhns said he was pleased with everything leading up to the final chapter of his Arnott Air Suspension Products experience, but that it was the end game that really gave him a sense of well-being and satisfaction.

    “When I took the car out for a test drive, that’s when I really had a smile on my face … it felt like new again,” said Kuhns. “Coming from the race world, I had plenty of questions about spring rate and how it would handle. It handled a little sharper, and that’s what I had been told … it was more like sport suspension than an American luxury car … I was quite happy with that.”

    Arnott: The Aftermarket Air Suspension Products Provider of Choice

    “Arnott’s legit,” said Kuhns. “And the Lifetime Warranty, that’s important. Also, reading up on the company and its growth and development, it’s clear to me that Arnott has a philosophy of kaizen, the Japanese term for constant improvement.

    “When you’re an auto enthusiast, and you find a company with a passion for your passion, that’s great. I like that … it’s the way it’s supposed to be.”

    -- For more information about Arnott Air Suspension Products, visit www.arnottindustries.com … or call Arnott toll-free at 800 251-8993. You can also email Arnott: [email protected] --

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